Komatsu Forklift U.S.A. Inc., an associate of the Komatsu Ltd. family, has an encouraging reputation for building rugged and dependable lift trucks. They are renowned worldwide as a business who has a proud heritage and who maintains a standard of superiority in equipment manufacturing and intention.
Komatsu Forklift U.S.A., Inc., a branch of Komatsu Forklift Co., Ltd., International Division and Komatsu Utility Co., Ltd remains devoted to their promise of helping to foster a better tomorrow. The company heritage dates back to 1921, when Komatsu, Ltd began in Japan as a maker of mining and construction equipment. Very soon the business grew into an industry leader and was accountable for constructing Japanís first state-of-the-art bull dozer and farm tractor.
Komatsu has grown into a global giant over the previous few decades due to their competence and strength in the field of logistics, mining, excavating and construction. With progressive models and technological superiority, they continue to be at the forefront of these industries.
Since 1945, Komatsu Forklift Co. Ltd has matured tremendously. Using modern design methods and superior manufacturing capabilities, Komatsu has distinguished themselves through the fabrication of dependable and durable forklifts that clients from around the globe have come to rely on. In 1976, Komatsu Forklift U.S.A., Inc was created to satisfy the ever-increasing need for its goods in the North American marketplace. To better expenditures and efficiencies, a modern facility was developed in Covington, Georgia in 1990, to consolidate all U.S. Komatsu Forklift product support and manufacturing operations.
Remaining one of the foremost suppliers and makers of durable and modern forklifts in our day, Komatsu Forklift U.S.A., Inc continues to satisfy their customersí requirements worldwide. Central and Latin America, Mexico, the Caribbean and South America are home to many of Komatsuís happy clients along with their North American consumers.
After many years of establishing and preserving quality customer service bonds with clients, Komatsu Forklift understands that satisfying the needs of the customer is vital. Komatsu begins all new projects and product developments with the customer's input. By welcoming contributions and opinions, they are able to ascertain client wants and expectations then cultivate innovative designs and then manufacture to exceed Komatsu Engineering Standards. Assuring customers that quality is designed from the beginning and continued through the manufacturing, service and product sales processes, allows Komatsu to end up with a first-class product from start to finish.
The engineers at Komatsu are experts who specialize in designing heavy-duty technologies, lift trucks and construction equipment. Their design expertise assures that each piece of equipment will last in even the toughest applications and environments. Adherence to meticulous engineering standards permits Komatsu Forklift to meet ISO 9001 standards. Computer aided design and strict internal quality standards all factor in to superior lift truck products. Komatsu Engineering Standards translate the contemporary and progressive technology used in advanced mining and construction equipment into world class equipment.
The modern and efficient factory in Covington, Georgia is a full service plant. This state-of-the-art plant starts the production process with unrefined steel which is then welded, designed and prepared. When assembled and painted the lift trucks are ready to leave the plant and enter the marketplace. Maintaining quality control through the duration of the production process, assures consumers that the quality is built into Komatsuís products from the very beginning.
Komatsu believes that since a product is only as worthy as the people who sell and support it, their sellers make all the difference. Komatsu Forklift is proud of their dedicated supplier networks who strive to exceed expectations. Specialized in all aspects from product sales, service or operating training, or aftermarket support, their diverse association of knowledgeable and capable experts are available. Komatsu Forklift Dealer locations across the country have a Komatsu OEM parts on-hand to offer the essential service needed to keep customersí operations running fluently. Computerized, real-time access with next day distribution from their highly automated circulation center is an alternative option. The internet based K-Link system assists sellers with online parts management, service and acquisition for all major lift truck brands.
At Komatsu Forklift U.S.A., Inc. they know how to serve Countrywide Accounts. Many world-class corporations depend on Komatsu forklifts in their day-to-day operations. Countrywide account customers benefit from an original relationship with Komatsu that allows them to modify cost-efficient services in order to enhance the customerís productivity and profits. Komatsu nationwide account consumers have access to on-line components and operations support system and a inclusive fleet administration program, offering the ability for Komatsu to be their total solution for any lift truck worries.
The well-organized and reliable team members at Komatsu Forklift U.S.A., are committed to offering excellent customer support no matter if it arrives in the form of instruction, product sales, aftermarket support, and longterm maintenance. They want to make sure that the customer support provided will help their customers meet or exceed their business objectives while establishing strong working relationships in the process. Komatsu strives to understand each of their customersí unique methods of doing business and enjoys working together to develop a plan to best insure their ongoing success.
Komatsu invites you to contact your local Komatsu lift truck supplier today in order to find out more about the variety of services and applications they have available. Customer satisfaction and support are two of the companies top priorities and it is easy to see why thousands of clients world-wide depend on the Komatsu family of products everyday.
Click to Download the pdf